Shipping policy

Qurexia fulfills online orders from our U.S.-oriented catalog. Read on for processing windows, carriers, and delivery expectations.

Delivery coverage

We primarily ship to addresses in the United States. Selected international destinations may be available at checkout when a shipping rate is offered for your address.

We do not ship to destinations that cannot be selected at checkout, or where no carrier rate is returned. Contact michaelcarrasquillo175@yahoo.com before ordering if you are unsure.

Processing & delivery timing

We prepare and dispatch most orders within 1-3 business days after payment is confirmed.

Typical transit time after dispatch: 4-6 business days after the order ships for typical in-stock parcels to standard U.S. addresses. Estimates only — weather, carrier capacity, and product size can change timing.

Processing days exclude weekends and U.S. public holidays.

Shipping charges

Standard shipping is free for deliveries inside the United States, with no order minimum. If international rates are available, they appear at checkout before payment.

Extra charges for heavy/oversized/freight items appear at checkout before you pay when applicable.

Shipping carriers

We ship via major parcel carriers (USPS, UPS, FedEx, or equivalent). The carrier for your order appears on the shipping confirmation. Tracking is emailed when the package ships (allow up to 24 hours for carrier activation).

Shipment problems

If a pet-product shipment is missing or damaged, Email michaelcarrasquillo175@yahoo.com within 30 days of the ship date with your order number and tracking. For damage, keep packaging and send photos.

You are responsible for a complete shipping address. Contact us within 24 hours of ordering to correct an address before shipment.

Packaging & special cases

Pet products ship in clean cartons. Soft goods may be compressed for transit.

Air out compressed foam/beds after unpacking when recommended on the listing.